State of Mississippi - Search and Services/Information

Use this directory to contact us by phone or mail.

Phone

Gainwell Technologies Provider & Member Services

(800) 884-3222

The TTY number for callers with hearing or speech disabilities
Or State Relay

(833) 357-2193

711

Gainwell Technologies Pharmacy

(833) 660-2402

MS Division of Medicaid

(800) 421-2408

(601) 359-6050

Mail

Gainwell Technologies

381 Highland Colony Parkway

Ridgeland, MS 39157

All Claims

PO Box 23076

Jackson, MS 39225

Adjustments/Voids

PO Box 23077

Jackson, MS 39225

Provider Enrollment/MississippiCAN/MSCHIP

PO Box 23078

Jackson, MS 39225

Financial

PO BOX 6014

Ridgeland, MS 39158

ProDUR/Pharmacy PA Unit

PO Box 2480

Ridgeland, MS 39158

Email

Provider Inquiries

ms_provider.inquiry@mygainwell.onmicrosoft.com

EDI Inquiries

ms_edi_helpdesk@gainwelltechnologies.com

Member Inquiries

ms_member.inquiries@gainwelltechnologies.com

Financial Inquires

ms_financial@gainwelltechnologies.com

Fax

Pharmacy Prior Authorization

(866) 644-6147

Provider

(866) 644-6148

Member

(866) 644-6050