Use this directory to contact us by phone or mail.
Gainwell Technologies Provider & Member Services | (800) 884-3222 |
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The TTY number for callers with hearing or speech disabilities Or State Relay | (833) 357-2193 711 |
Gainwell Technologies Pharmacy | (833) 660-2402 |
MS Division of Medicaid | (800) 421-2408 (601) 359-6050 |
Gainwell Technologies | 381 Highland Colony Parkway Ridgeland, MS 39157 |
All Claims | PO Box 23076 Jackson, MS 39225 |
Adjustments/Voids | PO Box 23077 Jackson, MS 39225 |
Provider Enrollment/MississippiCAN/MSCHIP | PO Box 23078 Jackson, MS 39225 |
Financial | PO BOX 6014 Ridgeland, MS 39158 |
ProDUR/Pharmacy PA Unit | PO Box 2480 Ridgeland, MS 39158 |
Provider Inquiries | ms_provider.inquiry@mygainwell.onmicrosoft.com |
EDI Inquiries | ms_edi_helpdesk@gainwelltechnologies.com |
Member Inquiries | ms_member.inquiries@gainwelltechnologies.com |
Financial Inquires | ms_financial@gainwelltechnologies.com |
Pharmacy Prior Authorization | (866) 644-6147 |
Provider | (866) 644-6148 |
Member | (866) 644-6050 |